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Terms & Privacy

Terms and Conditions of Sale

These terms and conditions of sale (“Terms”) govern the purchase of customisable gifts (“Products”) from our website (“Website”). By using our Website and making a purchase, you agree to these Terms.

Please read them carefully.

“We,” “us,” or “our” refers to The Label Barn.

“You” or “user” refers to the customer making a purchase on our Website.

1. Order Process: When you place an order, you agree to purchase the selected Products at the specified price. We reserve the right to accept or reject any order.

2. Payment: Payment must be made at the time of order placement. We accept card payment made through the website.

1. Personalisation: You may customize the Products with text, images, or other content. Ensure that your customisations comply with our guidelines.

2. Accuracy: You are responsible for ensuring the accuracy of customisations. We are not liable for errors in personalised content.

3. Proofs: Where applicable we will provide you a proof of your customisation prior to manufacture, once in manufacture the design is committed and cannot be altered.

1. Pricing: Prices are listed on our Website. We reserve the right to adjust prices without notice.

2. Taxes: You are responsible for any applicable taxes, duties, or fees.

1. Ownership: Customisations where you have provided the content remain your intellectual property. By submitting customisations, you grant us a license to use them for fulfilling your order.

2. Copyright: All content on our Website is protected by copyright. Unauthorized use is prohibited.

1. Disclaimer: We make no warranties regarding the Products’ fitness for a particular purpose or their accuracy.

2. Indirect Damages: We are not liable for any indirect, incidental, or consequential damages arising from your use of the Products.

1. Governing Law: These Terms are governed by the laws of Wales and the United Kingdom.

2. Disputes: Any disputes shall be resolved through negotiation or mediation. If unresolved, they will be subject to the exclusive jurisdiction of the courts in Wales or United Kingdom.

Privacy Policy

Welcome to The Label Barn’s Privacy Policy. This document outlines how we collect, use, and protect your personal data when you visit our website and purchase customisable gifts. By using our services, you agree to the terms described below.

We collect the following types of information:

Personal Data: When you place an order, we collect your name, email address, shipping address, and payment details in order to fulfill the order.

Customisation Data: If you personalise a gift, we store the customisations you provide (text, images, etc.) in order to re-create in the case of a defect.

We use your data for the following purposes:

Order Fulfillment: To process and deliver your orders.

Customisation: To create personalised gifts based on your specifications.

Communication: To send order confirmations, updates, and promotional emails (you can opt out anytime).

We retain your data for as long as necessary to fulfill orders and comply with legal obligations.

We do not share your personal data with third parties except for order fulfillment purposes (e.g. your name and address to shipping companies).

You have the right to access, correct, or delete your personal data. Contact us for assistance (hello@thelabelbarn.shop).

Cookie Policy

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and enhance your browsing experience.

Functionality Cookies: These allow you to access essential features (e.g. language preferences, shopping cart contents).

Security Cookies: Used for user authentication and session management.

Analytics Cookies: Help us understand how users interact with our site (e.g. Google Analytics).

Advertising Cookies: Used for personalized ads (based on your ad settings).

Consent: By using our site, you consent to our use of cookies.

Cookie Settings: You can manage cookies through your browser settings or visit g.co/privacytools.

Cookies may last from a single session to several months, depending on their purpose.